Visitor Services Volunteer

Haynes International Motor Museum

Name: Visitor Services Volunteer
Organisation: Haynes International Motor Museum
Location: Castle Cary Road, Sparkford, BA22 7LH
Type: Part Time


The role of the Visitor Services volunteer is to welcome the visitors when they arrive to the museum, give information about the collection and any events that are on that day and to help them fulfil their expectations of their visit. This volunteer role provides the first point of contact with our visitors and is a great value to the museum.
The main duties are: 1. To work with a team of volunteers in welcoming visitors to Haynes International Motor Museum as first point of contact on arrival 2. To explain the various ‘Museum in Motion’ talks and activities for the day to include Seasonal Trails, Top Trumps, Visitor Maps etc. 3. To deliver a brief introduction for the groups and pass over to Tour Guides 4. To answer questions on the museum and to be able to give local directions to places of interest, accommodation and petrol stations/shops

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Organisation Description



  Mon Tue Wed Thurs Fri Sat Sun

Cause / Interests

  • Museums

Types of Activity

  • Receptionist

Skills and Qualifications


Morning or afternoon – 9.30am – 1.30pm or 1.30pm – 5.30pm throughout a 7 day week or all day 9.30am – 5.30pm.
We provide training including Health & Safety procedures and a back ground history on the Haynes International Motor Museum and a uniform is provided
Volunteers receive a season ticket after a specified number of hours that entitles them to a discount in the shop and Café 750. As a volunteer you are also included to access to some of our special events and social occasions for volunteers and staff throughout the year

Talking to others


Volunteers in this post will need to be: 1. Good in communication and organisational skills 2. Enthusiasm to learn about the history of the museum 3. Enjoy working with the public 4. Be willing to work with a range of staff and volunteers and be supportive to others 5. Be calm, confident and patient and be able to follow instructions
Talking to others

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: NA
Restrictions: Age/Gender Restrictions: None
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: NA
Other: NA

Recruitment Method