Customer Service Shop Volunteer

British Heart Foundation, Wells

Name: Customer Service Shop Volunteer
Organisation: British Heart Foundation, Wells
Location: 54 High Street, Wells, Somerset, BA5 2SN


Do you love to chat and get to know people? Can you talk about anything and everything?
If this sounds like you we have a fantastic opportunity to let you do just that!
In our shops we talk to our customers, make them feel welcome, help them find the things
they’re looking for and inform them of the BHF’s life saving heart research. So, we’re
always looking for outgoing and enthusiastic customer service volunteers.
We keep the shop floor looking fresh and inspiring and thank everyone who brings in their
donations and custom. Come and be a part of your local team and learn customer service
skills and gain experience. Don’t worry if you’re not a confident speaker, with this role all
you need is a welcoming and helpful attitude.

Sort Room Volunteer:
Whether you’re a keen rummager, an organised operator or love the look of a freshly
ironed shirt we have a role for you. If you like things to be neat and tidy then we need
your help to sort the donations we receive into their different categories. If you’re a lover
of the iron then master the mighty steamer and watch those creases and wrinkles

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Organisation Description

Our little shop in Wells sells pre-loved and donated clothes, accessories, books, music, films, toys and games to raise money for the fight against heart disease and associated illness. Our shops keep over 100,000 tonnes of people's stuff out of landfill each year, and we rely on our lovely volunteers to help us run the shop in Wells.

Come and join a friendly team, have a biscuit and a cuppa, keep hearts beating and help the environment for a few hours each week - what's not to like?
Learn new skills, meet new people, improve your confidence and beat heartbreak forever - volunteering changes lives!


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Cause / Interests

  • Medicine
  • Retail

Types of Activity

  • General and Helping
  • Retail and Charity Shops

Skills and Qualifications


Outgoing and enthusiastic
Welcoming and helpful attitude
We’ll provide you with all the support and help you need.


Perfect for enhancing your CV and skills set. We also offer our volunteers the choice to do free NVQ qualifications.
Come and be a part of your local team and learn customer service skills and gain experience.

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: NA
Restrictions: NA
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: NA
Other: NA

Recruitment Method