Citizens Advice South Somerset

Citizens Advice South Somerset

Name: Citizens Advice South Somerset
Organisation: Citizens Advice South Somerset
Location: Petters House, Petters Way, Yeovil, Somerset, BA20 1SH
Type: Part Time
We welcome all volunteers and are happy to discuss the commitment you can make and how this could fit within our organisation

Description

Becoming a volunteer may seem a little daunting, but don’t worry! You will be joining a very friendly and supportive team made up of people of all ages and from all imaginable walks of life and all backgrounds. You don’t need specialist skills or knowledge, we provide you with all the training, supervision and support you will need.

We offer flexible volunteering arrangements that mean you can organise your time with us around your other commitments. All we ask is that you can...

Listen with care and attention
Put people at their ease and help them to explain their problems clearly
Be non-judgmental and open-minded
Read and write English and do basic arithmetic
Use a computer with reasonable confidence
Learn new skills and commit to completing the foundation training course

We provide advice Face to Face, by Telephone, by Email, via Web chat, via WhatsApp and via Skype. You can choose to involve yourself in some or all of these channels as you wish.

Why not contact us and find out?

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Organisation Description

Citizens Advice South Somerset is an independent advice charity providing free, confidential and impartial information, support and advice for anyone who needs it. Our vision is to deliver excellence in prevention and advice services, helping clients prepare for and manage key life events and changes. Our services benefit the whole community and our goal is to reduce poverty, disadvantage and discrimination, improving independence, prosperity and wellbeing.

Volunteers are the life force of our organisation and without them we would not be able to deliver the level of service that we offer. Currently volunteer advisers help over 120 clients a week and we want to expand our team in order to bring help to even more local people.


When

  Mon Tue Wed Thurs Fri Sat Sun
Morning
Afternoon
Evening

Cause / Interests

  • Crisis Support
  • Disability
  • Families
  • Housing
  • Mental Health
  • Poverty

Types of Activity

  • Advice, Information and Support
  • Campaigning and Lobbying
  • General and Helping
  • Receptionist

Skills and Qualifications

Requirements

Listen with care and attention
Put people at their ease and help them to explain their problems clearly
Be non-judgmental and open-minded
Read and write English and do basic arithmetic
Use a computer with reasonable confidence
Learn new skills and commit to completing the foundation training course


Benefits

Communication skills
Negotiation skills
Recognised skill sets
A broader understanding of society and the difficulties faced by people day to day

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: Travel
Restrictions: NA
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: Full training provided
Other: NA

Recruitment Method

Application form, Taster session, Information Day